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Melissa Coats

Melissa Coats

Patient Care Coordinator

Melissa Coats

Melissa is a native of Vermont and has been in North Carolina since 2009. Her interest in dentistry began at an early age as she watched many members of her family thriving in the dental industry serving as dental hygienists and dental assistants. Since 2005, she has served in several capacities around the dental office beginning with a high school internship shadowing dental assistants, hygienists, administrative professionals and the dentists. Her roles have included dental assisting, sterilization, hygiene assistance and numerous administrative roles.

She originally joined the Stanley team in 2013 as a Patient Care Coordinator at the front desk. In 2016 she left the Cary dental practice for about a year to be closer to home but quickly realized Stanley Dentistry is worth the commute and rejoined the team in mid 2017 as a Continuing Care Coordinator and Insurance Administrator.

Her current role has her working closely with the Hygiene department to keep patient’s on track for their twice yearly dental exams and professional cleanings. Additionally, she works with insurance companies advocating for full dental insurance and flexible benefits for Stanley Dentistry patients. She is looking forward to reconnecting with patients and welcoming new patients to the growing practice.

Melissa enjoys spending time with her husband and rescue fur babes when she is not in the Cary dental office. She loves working in her garden, going to Zumba classes and traveling to the beach as often as possible. She and her husband are co-owners of a local HVAC company.

“I love being part of such a compassionate and advanced dental team. Being able to assist patients in maintaining their oral and overall health is very rewarding!”
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Education & Experience

  • Associates Degree, Wake Technical Community College
  • Medical Billing & Coding Certification
  • Quickbooks Pro Certification

Areas of Focus

  • Scheduling
  • New Patients
  • Insurance benefits
  • Continuing Care
  • Patient Advocacy
Melissa enjoys the simple things in life. She is happiest spending time with loved ones and enjoying nature with her pups.

Learn Why Stanley Dentistry Has A 100% Rating From Our Clients.

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