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COVID-19 UPDATE: Virtual Consultations

COVID-19 UPDATE: Virtual Consultations

We are open for emergencies and virtual consults

In response to the spread of COVID-19 in North Carolina, our office has decided to postpone all elective treatment until May 11th. Your health and wellness is always our number one priority. Elective treatment includes cleanings and new patient consultations. As always, we will still be open for emergencies and for major procedures that could not be rescheduled. We will also be conducting virtual consultations for people who would like to start their dental treatment while in the safety and comfort of their homes. Simply go to our Make an Appointment page and let us know that you’re interested in setting up virtual consultation. We will call you shortly to schedule.

Like our in-person consultations, our virtual consultations are 100% free. They offer patients some time with the doctors to ask questions about different procedures. The doctor may ask you to take some pictures of your smile so they can start putting together a customized treatment plan. Once our office opens back up, you can come in and immediately get started with whatever procedures the doctor has recommended.

Who should ask for a virtual consultation?

Unless you are experiencing an emergency, we recommend scheduling a virtual consultation at this time. We may not be able to give a diagnosis, but we will be able to answer some of your questions and begin your journey to a healthier, brighter smile. So many of our patients go into their first consultation thinking they need one thing and, after talking to the doctor, leave knowing they need something completely different. This virtual consultation is a time to clear the air and get both the patient and the doctor on the same page.

What platform are your virtual consultations on?

We understand that this is a challenging time for everyone. We’re more than willing to work with you when it comes to choosing a good platform for your virtual consultation. If you have an iPhone, we recommend using FaceTime. If that doesn’t work, we are open to using other platforms including Zoom and Skype.

We are also offering virtual consults that do not need to be scheduled. For these, you can simply send in a description of your smile along with a few pictures. One of our doctors will create a short video for you explaining a good course of treatment. If this style of consult interests you, please click here.

How do I schedule a virtual consultation?

This is the easy part! To schedule a virtual consultation with one of our doctors, you can either call 919-371-4454 or you can go to our Make an Appointment page and request one. We’ll handle it from there!

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